Received two calls, tried to explain my situation, only to be aggressively bullied and harassed by the "account representative" and the "supervisor"--both of which refused to talk to me in a respectful manner, despite my plea's to reduce the volume and tone, and speak in a professional manner. A HORRIBLE experience to say the least.
There should be some action on these people from the government, as they are OUT OF CONTROL.
They at least should train their people to speak kindly and professionally to people. It's clear they have a goal to secure payment from debts, but there are much better ways of reaching people.
This person wrote the review because of poor customer service of staff from Simm Associates. Reviewer claimed that he or she wants Simm Associates to offer any options to resolve the issue.
The most disappointing in user's experience was service, collections and end result. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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